Privacy Policy

1. Data Controller

Mira Solen is the data controller responsible for the personal information processed through digitaltarot.store. For any privacy-related inquiries, please contact support@digitaltarot.store.

2. Information We Collect

• Contact details such as name and email address
• Account credentials when you create an account
• Customer support messages and correspondence
• Website usage and analytics data
• Cookies and device identifiers (including IP address)
• Order-related information for fulfilling digital product delivery

Payment card and billing details are collected and processed directly by our payment provider, Paddle, and are not stored by Mira Solen.

3. How We Use Your Information

• To process and deliver your purchases
• To provide customer support
• To operate, maintain, and improve the website and our products
• To send service-related communications
• To prevent fraud and maintain the security of our services
• To comply with legal obligations

4. Legal Basis for Processing

We process personal data on the following legal bases:

• Performance of a contract — to deliver the products and services you purchase.
• Legitimate interests — to improve our products, secure our services, and prevent fraud.
• Consent — for optional marketing communications and non-essential cookies, which you may withdraw at any time.
• Legal obligation — to comply with applicable laws, including tax and accounting requirements.

5. Cookies and Analytics

We may use cookies and analytics tools to understand website usage and improve performance. You may manage cookies through your browser settings.

6. Data Sharing

We share personal information only with the following categories of recipients:

• Service providers and subprocessors (hosting, analytics, email, support tooling)
• Our Merchant of Record, Paddle, for the sale of products, payments, tax compliance, invoicing, and refund handling
• Professional advisers (legal, accounting) where necessary
• Authorities where required by law

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy. Typically:

• Order and transaction records: up to 7 years to meet tax and accounting obligations
• Account information: for as long as your account is active, plus up to 24 months
• Support correspondence: up to 3 years after the last interaction
• Marketing data: until you withdraw consent or unsubscribe
• Analytics data: up to 26 months in aggregated form

When personal information is no longer required, it is deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures, including encryption in transit and access controls, to protect personal information. However, no online transmission or storage system can be guaranteed fully secure.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, port, or object to the processing of your personal information, and to withdraw consent where processing is based on consent. Requests may be sent to support@digitaltarot.store. You may also have the right to lodge a complaint with your local data protection authority.

10. Policy Updates

This Privacy Policy may be updated from time to time. Continued use of digitaltarot.store indicates acceptance of any updates.

11. Contact

Mira Solen — support@digitaltarot.store